Learning from Mistakes:

Life Lessons Applicable to Business

“I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas Edison

Let’s face it, we all make mistakes. We all have failures and disappointments. However, unless we take the time to examine our mistakes and failures, we risk missing the very insights that drive excellence.

In John C. Maxwell’s book, Failing Forward, he emphasizes that the challenges are not that we are going to have disappointments and failures (because we will). Instead, he states “Failure is simply a price we pay to achieve success.”

Unfortunately, fear of failure causes Leaders to not recognize the value of the failure that shapes what can be done to be successful. In fact, Maxwell suggests that if a leader appears to be excelling at everything, they may not be stretching themselves far enough.

This month’s life lessons learned are two-fold:

  • Not taking enough risks to fail and
  • Not learning from the failures once made

By embracing our failures and allowing ourselves to “fail forward,” we instead position ourselves for greater opportunities than we originally imagined.

Maxwell says: “Successful people have learned to do what does not come naturally. Nothing worth achieving comes easily. The only way to fail forward and achieve your dreams is to cultivate tenacity and persistence.” So, he encourages us to “Fail early, fail often, but always fail forward.”

To consider:

  • When is the last time you took a look at a failure to assess what can be learned from it?
  • Are you so afraid to fail that you are not taking risks – and the right risks – to propel your organization forward?

Lemonade:

Life Lessons Applicable to Business

“When fate hands you a lemon, make lemonade.”

Dale Carnegie, American writer and teacher

Most of us have heard a story how someone had to deal with difficult situations (often referred to a “life’s lemons”) and was able to turn those lemons into lemonade.

In Georgia’s early 1900s, cotton reigned—until the boll weevil swept through and decimated the crop. One in five farmers abandoned their fields. The rest pivoted, planting peanuts instead. Their bold shift paid off: today Georgia produces more peanuts than every other U.S. state combined.

That story is resilience in action—proof that a sour setback can spark sweet success. The same mindset serves us in leadership.

Overloaded with lemons? How can we turn those lemons into lemonade? Asking questions to assess the situation can reap great benefits.

  • Identify the source (or reason). What created these lemons? A quick SWOT analysis uncovers root causes.
  • Measure the impact. Which goals are stalled—or still advancing—because of them?
  • Chart a clear path forward (the best route from sour to sweet). What specific actions convert risk into reward?
  • Execute in bite-sized moves. Our Doable, Chewable Chunks™ method keeps progress manageable.

Lemons are inevitable; extraordinary outcomes are optional. Georgia’s farmers chose the latter. Aldridge Kerr can help your organization pause, reassess, and craft its own recipe for lemonade.

The New Prescription:

Life Lessons Applicable to Business

“The voyage of discovery is not in seeking new landscapes but in having new eyes.” Marcel Proust, French novelist

I recently went to the Eye Doctor and received a new prescription. As I looked through my updated lenses, I was amazed at how much sharper and clearer everything appeared. I hadn’t changed my prescription for years, and this adjustment made an undeniable impact.

The same principle applies to leadership. As business leaders, we can become accustomed to a certain way of thinking—sometimes without realizing how much clarity we might be missing. Seeking fresh perspectives through external Experts and Resources can uncover insights that may not be immediately obvious, leading to more informed decisions and impactful outcomes.

Just as my new prescription gave me sharper vision, leveraging the expertise of others can refine our strategies and maximize results. A “fresh eyes” approach not only broadens possibilities but can also amplify success in ways beyond initial expectations.

If you are looking to elevate your organization, consider engaging Experts and Resources, like Aldridge Kerr, who can offer valuable new perspectives—sometimes, all it takes is a clearer lens to see the full potential ahead.

The Newspapers

“The little things? The little moments? They aren’t little.” Little things can have great impact.

Several years ago, I read an article about the impact a small, kind gesture can have. Initially, I was skeptical. But after reflecting, I decided to test the concept myself. My small gesture was simple: while walking my dog, I moved neighbors’ newspapers closer to their front doors. Back then, almost everyone had newspapers delivered, so my experiment added time to my daily walks. Yet, it felt like a quiet way to show kindness and assess the theory of the impact of a small gesture.

It didn’t take long for the results to emerge. Neighbors began reaching out to thank me for this thoughtful, small act. Some sent thank-you cards, others gifted small tokens of appreciation (the chocolate was my favorite). Through these interactions, I discovered the profound truth that small acts of kindness often have far-reaching impacts—more than one might expect.

This insight aligns beautifully with Aldridge Kerr’s proprietary methodology, Doable Chewable Chunks™. Our approach empowers Business Leaders to tackle complex challenges by breaking them into small, manageable “chunks” that produce significant results.

Why embrace Doable Chewable Chunks™? Here’s what you gain:

  • Create impactful change through incremental adjustments.
  • Achieve quicker buy-in with smaller, digestible changes.
  • Accelerate results by focusing on manageable steps.
  • Break down daunting tasks into doable, bite-sized pieces.
  • Deliver projects on time and within budget through a simplified process.
  • Reduce intimidation when addressing large-scale challenges.
  • Empower non-technical users to tackle complex problems and achieve meaningful outcomes.

Are you ready to transform challenges into opportunities, one small gesture at a time?

No Parking Sign

Life Lessons Applicable to Business: The No Parking Sign

We must have courage to bet on our ideas, to take the calculated risk, and to act. Everyday living requires courage if life is to be effective and bring happiness.”
– Maxwell Maltz

There are no parking signs along one side of my street, restricting where someone can park. Recently, a friend stopped by and parked on the side of the street with those signs. I warned her of this, and she shrugged and said, “I’ll take my chances.” This incident got me thinking about how people approach rules and risks differently.

Some people, like my friend, thrive on taking risks. For them, breaking the rules is an adventure. Others prefer to follow the rules, seeing risk-taking as reckless. Both approaches have their pros and cons.

In business, finding a balance between understanding risks and overcoming the fear of moving forward is crucial. As leaders, we must equip ourselves and our teams to manage these extremes. Brash decisions can lead to success or disaster, just as analysis paralysis can stall progress.

There are advantages and disadvantages to following the rules and taking risks. They can bring about great rewards or cause havoc. Here are some questions to consider when assessing a situation:

  • What will happen if we move forward without assessing the risks?
  • What risks need to be mitigated?
  • What will happen if we let fear stop us?
  • What value is there in pausing and waiting, versus pressing forward?

My father often asked me: “What’s the worst that can happen?” This wise advice regularly helps me evaluate risks and move forward. Whether you are a risk-taker or a rule-follower, risk assessment is essential for business success.

Life Lessons Applicable to Business: the Tree’s Foundation

“Build a strong foundation and you can reach even the most unthinkable heights.”

– M.J. Moores

Friends of mine had a beautiful large tree in front of their home. It provided wonderful shade with gorgeous branches. The tree sat proudly complimenting their front yard.

Unfortunately, harsh storms came along and blew the tree down. As the tree’s limbs were sawed into logs, it was discovered that although it was a beautiful tree its roots were rotted. It broke my friend’s heart to lose that tree. But it was inevitable with such rotted roots.

That tree symbolizes an assumingly robust organization. Someone looking on would see the organization full of beauty and excellence while in reality, it won’t stand the test of time…its foundation is unstable (rotted).

Building a strong, firm operational foundation within an Organization:

  • Provides the baseline in which to function
  • Allows organizations to focus on the business’s products and/or services instead of resolving daily disasters
  • Creates opportunities to innovate instead of being bogged down with fighting fires
  • Positions Leaders to define and execute the Organization’s strategy

How does an Organization build a solid foundation? Here are some hints:

  • Establish clearly defined goals and objectives and create a plan that defines the tasks needed to support them
  • Prioritize those tasks so they can be effectively implemented
  • Communicate, communicate, communicate
  • Build repeatable processes
  • Maximize Resources
  • Establish internal control and mitigate risks
  • Focus on ongoing, improved results
  • Implement (or update) a Business Continuity Plan

Does your organization have a solid foundation?

Life Lessons Applicable to Business: The Shower Curtain

“Excellent firms don’t believe in excellence – only in constant improvement and constant change.”

– Tom Peters. American Author on business management practices

Each year, Aldridge Kerr selects a theme for our insights. For 2025, our theme will focus on Life Lessons Applicable to Business. January’s insights will look back at a previous insight that is worth revisiting.

I needed to hang a new shower curtain and liner in a guest bathroom. The hooks selected were intricate and pretty, however, it made it more difficult to hang both the liner and curtain. The first attempt took several minutes to determine how to hang them both. Initially, I had several failed attempts. However, the second hook was a tad easier and by the time I was on the third hook, I had figured out what I needed to do to complete the task.

It took longer to complete the first two hooks than it did the rest combined. Why? Because I needed to determine an effective method to complete the task and establish the process needed to hang the liner and curtain. Once this was established, I was able to repeat the same task each time I added another hook until I was done.

This brought to mind the significance of establishing a consistent method of performing tasks. Previously, we discussed the reasons why consistency is needed. Consistency is best utilized with an effective method of performing any task. This creates repeatable processes that reap multiple benefits including, but not limited to a process that:

  • Supports efficient and effective methods (processes) to complete a task
  • Allows for ease when training others to perform the same task
  • Reduces confusion by others (both internally and externally)
  • Positions an Organization to focus on big issues instead of the day-to-day tasks that should be performed smoothly
  • Encourages sustainability and supports continued growth while at the same time reducing dependence upon employee institutional knowledge

Once repeatable processes are established, it is prudent for an organization to routinely review those processes to ensure ongoing consistency and repeatability. Routine review ensures the processes remain relevant and continue to produce the desired results. It should be noted that in these current times, organizational dynamics due to the rapid changes that result from hybrid work environments, cultural shifts, and technological advances require processes to be reviewed regularly. An Organization should think about reviewing their Critical Processes as routinely as they have an oil change of their car. The more frequently processes are performed, the more frequently the processes need to be reviewed.

Aldridge Kerr are Experts at evaluating processes to create and routinely assess their repeatability.

Looking in the Mirror: Continuous Improvement

“Continuous improvement is better than delayed perfection.” …. Mark Twain

This has been a year of reflection (pun intended) of looking in the mirror to identify where your organization does well, areas of improvement, and how to implement what you have discovered throughout this year. Hopefully, this has provided the framework to establish continuous improvement for your organization.

Routinely pausing to “look in the mirror” to assess how your organization is doing provides the methodology to encourage the opportunity to build and strengthen your processes, your culture, the role of your Staff, and exceeding your Clients’ expectations.

Why does Aldridge Kerr think it is essential to establish a continuous improvement methodology? Continuous improvement:

  • Provides a consistent approach to identify and address issues.
  • Develops sustainable processes.
  • Identifies areas in which the organization excels.
  • Increases Staff engagement.
  • Improves Client satisfaction as they see the organization’s commitment to excellence.
  • Reduces unnecessary costs and improves ROI.

There are many methodologies that can – and should be considered to ensure your organization is embracing operational effectiveness, including Six Sigma, Lean, TQM, Kaizen, etc. “Looking in the mirror,” as we have discussed throughout this year, is a simple tool that can be used in conjunction with these other methodologies or as a standalone.
 

Looking in the Mirror: Defining Expectations Going Forward

“Excellence isn’t a one-week or one-year ideal. It is constant.”

Michael Jordan, NBA Player

If you embraced even some of what we have discussed in 2024 related to “looking in the mirror,” you will have gained substantial insights into what your organization does well and areas for improvement. In last month’s insights, we discussed the value of implementing what you have discovered while “looking in that mirror.”

My pastor in Dallas used to often summarize his sermons using the “what, so what, now what?” approach. We have spent most of this year looking at the “what” and “so what” of pausing to look in the mirror to strength your organization.

The next step is tied to “now what?” You have the opportunity to now consider:

  • What now should be done based on what was learned related to “looking in the mirror?”
  • How will this evaluation of “looking in the mirror” shape your organization in 2025 and beyond?
  • What pitfalls can you avoid from the past as you embrace the successes of the future?
  • What should your expectations be as you embrace change moving forward? Are those expectations realistic, pushing the organization to excellence?
  • What will excellence look like as you routinely evaluate those expectations?

Performing a routine and consistent evaluation of the expectations you have set and how those are implemented, strengthens operational effectiveness.

Looking in the Mirror: Impacting Change

“Perfection is not attainable but if we chase perfection we can catch excellence.”

Vince Lombardi, Professional Football Coach

As we discussed in our September’s insights, hopefully, you have “looked in the mirror” and prioritized the great input you have received from learning what your organization is doing well, learning from mistakes made, asking your Customers and your Leadership Team, as well as your role in the successes and failures in your organization.

Now the change can begin. There are great benefits – and challenges – with change. As Albert Eistein said: ‘The measure of intelligence is the ability to change.’

Here are some highlights of what to consider when implementing changes:

Change is hard: most of us are resistant to change, even though we often also see the value of that change. This should always be considered when change is being made within any organization.

Prioritize, prioritize, prioritize: As we introduced last month, to reap the most benefits from impacting change, be sure to focus on what will bring the most benefits quickly.

Communicate, communicate, communicate: One effective method to manage resistance to change is to communicate the proposed change and its positive impact on the organization. When folks understand the “why,” there is less resistance to that change.

Prepare: If you have identified the need for a change, take the time to assess the implication of the change: How will it impact your Customers? Is your Staff well equipped and trained for the change? What processes and/or systems need to be considered prior to the change? Preparing prior to any change increases the probability of success.

Lessons learned: Once the change has been implemented, pause and assess what has been learned from the implementation: What went well? What needs to be adjusted? How can it be done better next time?

Change is valuable and powerful for an organization:

  • It encourages us to focus on the good. As Jason Lemkin said: ‘Play to your strengths. If you aren’t great at something, do more of what you’re great at.’
  • It can reap huge benefits even with small changes: “The secret of change is to focus all of your energy not on fighting the old, but on building the new” -Socrates
  • It prepares your organization for continued improvement and mitigates failure: “Change before you have to.” -Jack Welch

In closing, you have an opportunity to utilize what you have learned by “looking in the mirror” to impact change.