Looking in the Mirror: What is working well?

“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives – choice, not chance, determines your destiny.” – Aristotle

In January, we introduced this year’s theme of Looking in the Mirror (https://mailchi.mp/5f69c0941fc6/lookinginthemirror2024). Then in February, we summarized why Looking in the Mirror is so important (https://mailchi.mp/5f69c0941fc6/lookinginthemirror2024).

Looking in the mirror requires an honest assessment of what is working well …. And what is not. Unfortunately, there is often an emphasis only on the negative. As Leaders, we can be guilty of focusing on fixing, improving, and enhancing the organization. However, there is excellent value in pausing to assess what your organization does well. Understanding this is a key step in assessing your organization’s strengths and the value you are able to bring to your Customers and Team.

How does a Leader identify your organization’s strengths? Ideally, performance management has been established within your organization and you should be able to easily identify areas where you excel. This allows for a quantitative method of understanding those strengths.

In addition, assess the not-as-quantifiable aspects of your organization’s strengths to better understand why a Customer chooses you versus your Competitors.

Why is understanding your Organization’s strengths so valuable? It highlights what you do extremely well. Amazingly, Leaders may not have defined these strengths. Taking the time to define those strengths equips Leaders in building on an established foundation. Looking in the mirror to see where your organization thrives allows for further assessments that we will discuss throughout this year.

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