“The single biggest problem in communication is the illusion that it has taken place.”
– George Bernard Shaw, Irish playwright
A Client once commented: “People are seemingly constantly asking how the project is progressing. We are never going to get this project done with the interruptions.”
My response was simple: “Are you providing regular updates on the status of the project?” My Client then asked: “Why would I do that?”
I smiled and said: “The list is long!” And, yes, the reasons for establishing consistent, regular communication on the status of a project is long, including but not limited to:
- Provides all impacted on the progress of the project
- Reduces confusion and speculation
- Creates positive anticipation
- Effectively manages expectations
- Reduces the regular questions due to lack of communication
- Strengthens the Project Team as members better understand the role each plays on the project
- Educates End Users on the project’s impact prior to its completion
- Presents progress to Stakeholders and the Steering Committee reducing concerns
- Contributes to employee engagement
Establishing and maintaining frequent and consistent communication on the progress of a project or initiative better positions an Organization to effectively execute, as we have been discussing this year. By creating a Communication Plan as part of the overall project’s management, all those impact by the project are now invested in its progress. Do you need help creating a Communication Plan for your project/initiative? Aldridge Kerr are experienced Project Managers and can provide the project management framework to successfully execute your project.