Efficiency versus Effectiveness

“There is only one way to succeed at anything, and that is to give it everything.” – Vince Lombardi In a recent conversation, the Company Leader said he was looking to find ways to be more efficient. Efficiency certainly has value—yet, in Aldridge Kerr’s experience, it is not the first priority when building a strongContinue reading “Efficiency versus Effectiveness”

Know Your Most Critical Processes

“Don’t tell me where your priorities are. Show me where you spend your money and I’ll tell you what they are.” James W. Frick Defining “process” Aldridge Kerr’s definition: “the method or system, consisting of a series of tasks, used to achieve a desired result.” A process isn’t just a sequence of tasks; it’s aContinue reading “Know Your Most Critical Processes”