“In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance… you thrive on that.” Bill Gates In January, we introduced this year’s theme of Looking in the Mirror (https://mailchi.mp/5f69c0941fc6/lookinginthemirror2024). As we begin our discussions on this, let’s initially focus on why this is so importantContinue reading “Looking in the Mirror: Why Does It Matter?”
Category Archives: Looking in the Mirror
Looking in the Mirror
“There is immense value in consistently examining the health of an organization.” Charlene Aldridge of Aldridge, Kerr & Associates, Inc. What do Eastman Kodak, Montgomery Wards, RadioShack, Borders, and Blockbuster have in common? They were thriving, successful companies that went out of business! How does this happen? What causes this to occur? We at AldridgeContinue reading “Looking in the Mirror”